LEGAL
Privacy Policy
This policy explains how Vyaparika handles information you provide when browsing the store, contacting us or placing an order.
Information we collect
When you place an order, we may collect your name, email address, mobile number, delivery address, PIN code, order details and transaction references needed to process and support your purchase.
How we use information
We use this information to process orders, arrange delivery, provide customer support, handle returns or refunds, prevent misuse, maintain transaction records and meet applicable legal or regulatory obligations.
Payments
Online payments are processed through Razorpay. Vyaparika does not ask you to send card numbers, UPI PINs, CVVs or other payment-instrument credentials by email. Payment processing is also subject to the payment provider's applicable privacy and security practices.
Sharing
Information may be shared with payment processors, delivery partners and service providers only as reasonably necessary to complete your order, provide support or comply with law. We do not sell customer personal information.
Retention & security
We retain order and customer information only for as long as reasonably required for fulfilment, support, accounting, fraud prevention and legal obligations. We use reasonable safeguards, but no internet service can guarantee absolute security.
Your questions
For privacy questions or requests relating to information you have provided to Vyaparika, contact admin@vyaparika.online.